CaseWhy Hub · CaseWhy Appeals · For care managers

For geriatric care managers

You are usually the first person a family calls when a notice arrives, and often the only one who reads it properly. CaseWhy Appeals explains what the document is, writes the request, and tracks every deadline across your whole caseload — so the clock is the product's job rather than a line in your calendar.

Why this is a care manager's problem specifically

A care manager carries clients in several settings at once — one in rehab, one at home with a home health agency, one whose Part D plan has just stopped covering something. Each of those is a different notice with a different ladder and a different clock, and they do not arrive politely spaced out. The failure mode is never not caring; it is a Friday notice on a week when three other things were on fire.

The fast ones are genuinely fast: a Notice of Medicare Non-Coverage has to be answered by noon of the day before services end. That is the deadline the product watches for you.

It works alongside what you already use

No migration, no integration project. Each case has a copyable link you paste into your own notes or case-management system, and a field for the link back to your record — two free-text fields, no password shared with us.

Read the one-page explainer, with tips for Clio, a CRM, and a spreadsheet →

Client privacy

You label clients however you like — an initial, a file number, anything. If what you type looks like a real name, the import warns you before it saves. Nothing about a client needs to leave your own system to use this.

Per seat

Care managers are priced per seat, like independent advocates and attorneys — a solo practice pays for one, a group pays for the seats it uses. Your first cases are free whichever plan you are on.

Your first 3 cases are free, whichever plan you're on. New advocate, care-manager and attorney seats start on Volume — no plan to pick up front, and you can move to a monthly plan whenever your volume makes it cheaper.