CaseWhy Hub · all lines
CaseWhy Appeals — every Medicare appeal, explained, written, and tracked
CaseWhy Appeals is the Medicare appeals engine that works alongside what you already use — your practice software, your CRM, your own spreadsheet. It doesn't replace your system of record; it does the appeal. See every appeal type it covers on the coverage map.
What a family sees
- Explain it. What the notice actually says, in plain language, with the rule behind it cited.
- Write it. The appeal letter and the filled forms, ready to send.
- Keep track of it. Both deadlines computed, a step-by-step tracker, and reminders that don't stop at one letter.
What a professional gets
- Letters that cite the rule, with a checkable citation chip on every claim — never a bare assertion.
- Both clocks computed automatically: the filing deadline and the decider's own deadline, for every level from the plan up through the Medicare Appeals Council.
- The CMS forms for the case's level filled, not just described — including the Appointment of Representative form (CMS-1696) naming you.
- An Appeal Tracker per case: the numbered steps, due dates, and what's done.
- Letters exported on your own organization's letterhead.
- Every deadline into your calendar by an ICS feed — one subscription covers every client.
- No client names stored. A client is a label and a reference number you choose — never a name, never a Medicare number.
Seats
Free, permanently
$0 / seat
For SHIP and SHINE counselors, long-term care ombudsman programs, legal aid, and nonprofit staff — with attribution, forever, no renewal.
Professional
Free through the founding pilot (to Feb 28, 2027), then $99/month per seat
For independent advocates, care managers, and attorneys in private practice. Unlimited cases.
Per-site license
Pricing set once the founding facilities are on
For home health agencies, hospices, and independent skilled nursing facilities — one license per site.
Why this exists
"We built CaseWhy Appeals because our own family's Medicare letters didn't explain themselves — a denial would arrive, and figuring out whether it was even worth appealing, and by when, took hours we didn't have. Then we learned the real number: only 1 in 9 Medicare Advantage denials gets appealed, but more than 8 in 10 appeals win. That gap is the appeal paradox, and it's the reason this exists — not because appealing is hard to win, but because almost nobody does it." — Peter, founder of CaseWhy
Find your page
Advocates & care managers
The professional seat, the founding-advocate pilot, and linking cases back to your own records.
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SHIP & SHINE counselors
A free counselor seat, forever, plus free pages to hand out today.
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Elder-law & legal aid attorneys
The professional seat for firms, a free seat for legal aid, and the higher-level forms filled.
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Home health, hospice & SNFs
Why a family's fast appeal is in your interest, and one-sheets with a QR code for the floor.
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Long-term care ombudsman programs
A free program seat, observation-status and discharge content, and a state-program template letter.
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Press
The appeal paradox, sourced, plus product facts and the founder's own story.
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